Not resolved
1 comment

I have no complaints about my dress and the people I worked with at the Mishawaka, IN store were great.I had a total of 6 bridesmaids to stand up with me.

3 of my bridesmaids live here (in Michigan) and the other 3 live in Chicago. Well, I gave them pictures and the dress number to order the dress. One of my bridesmaids walked into her local David's Bridal in Illinois and after the representative looked up my information they told her "You don't need to order the dress, we have the one you need here in your size." Well,unbenounced to me, the represenative had given her a watermelon color dress instead of the coral reef color I ordered.We were getting ready at the church when we noticed she didn't have the same color dress as the other girls. I understand she could have taken a little more personal responsibility but when I called to speak to someone at the corporate phone number today (I didn't want to speak to someone at my local store because they were great) I got a recording that said they were open between 8:30am and 5:30pm Monday through Friday.

I called at 5:20 and got a recording that no one was available to take my call. If they are available 8:30am to 5:30pm they should be available at 5:20 Eastern Standard Time. This whole experience has been so frustrating. I'm pissed that they are not available to take a call when they say they are.

After spending $1,200 on my dress $150 on alterations and having 6 girls buy $125 dresses and a $10 dress bag to put my dress in I thought they would at least like to hear what I have to say.Unfortunately, it seems as though they don't care about anything once your initial purchase has been made.

Review about: Davids Bridal Dress.

Monetary Loss: $125.

Had an Experience with Davids Bridal?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Cordova, Tennessee, United States #712835

They did the same thing to me!I have been calling them and have yet to get my call returned.

I will probably end up suing them for hosing up my wedding and the stress involved! Debra Valenteno is their manager of CS corporate level..

Good luck reaching her!

You May Also Like

Davids Bridal - David's Bridal Fat Shaming Customers Davids Bridal "Here is my fiance's recent horrible experience with David's Bridal: Store: 0188 Tran#03027317 Rep Betty S. 730335 My experience with this company has not only caused me to completely lose faith in..." Read more Dresslily - Coat Review from Racine, Wisconsin Dresslily "Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if..." Read more Davids Bridal - "Ultimate pampering package" Davids Bridal "My friend won an "ultimate pampering package for you and up to 6 girlfriends" compliments of David's Bridal and MK Skincare and Cosmetics. The package included instrumental deep pore cleanse..." Read more Modlily - Cheap, nasty and nothing like the photo!! Modlily "I ordered and paid for a dress from Modlily. I expected a silky/satin well made champagne coloured dress (see first photo). What actually arrived was a rough see through..." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more PetArmor - DO NOT WASTE YOUR MONEY PetArmor "I made the exact same mistake that other people do. I used pet armour instead of Frontline like an idiot because I wanted to save thirty bucks. It doesn't work..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Lasership - Horrendous Lasership "Lasership messed up one of my Sephora orders, erroneously sending it from MA where I live, to Virginia, then back to MA. I didn't get it for another week, and..." Read more