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I called one saturday afternoon to schedule an appointment for sunday (same week), they put me on hold for 30 minutes to be transferred to the front desk person only to repeat all the details that i gave the first person who answered the phone. After that she was able to give me an appointment and just hung up without proper phone etiquette.

I received an online confirmation that I have an appointment next saturday which is not what i specifically asked. I called them again and of course I have to wait another 30 minutes just to reschedule. the lady made an excuse that "the computer was ***".

They were so rude and unprofessional. I wasted an hour of my life.

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One hour of a person's life isn't that important unless you are terminally ill.

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