Davids Bridal - Shady business practices
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David's Bridal is shady.
Do not do business with them. They don't state that you can't get a refund, only store credit when you buy the dress. They told me I had 30 days!! I tried to cancel my order after two days of purchase and was told I could not cancel the order! I didn't have any alterations and didn't bring the dress home!
I called the corporate number and they said the order hasn't even been processed so they haven't even shipped it, but couldn't cancel it because it was bought in store... The manager in store, Diana, also wouldn't refund it and just started reading the refund policy to me... It says on the website seven days for a refund, and I tried to cancel on day two. I guess since everything in the store was 25% off and my dress went from $1600.00 to $1200.00 that means exchange only! It wasn't on clearance; this was like every rack on sale!! They print all the fine print on the receipt though! I feel swindled. Brides beware!!!
Horrible experience
Days of stress
User's recommendation: Two hearts bridal or anywhere else.
Preferred solution: Full refund.
Location: Victor, New York
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Two Hearts Bridal does not offer refunds, returns or exchanges. All sales are final.