I have had so many problems with this company! I was so excited to go and try dresses on, and David's bridal was at the top of my list. We began looking at dresses as we waited for our stylist. At first, everything was great and our stylist took note of my personal...Read more
Ordered a wedding dress 'special order', so 3 month delivery. Dress arrived after 2 months, with hole in bodice; second dress arrived after a further three months in the wrong size. Rejected the goods as per English law, and therefore entitled to a refund. The company...Read more
- Staff in the shop
We live in Woodbridge, VA. My granddaughter’s mother bought her bridesmaids dresses and her wedding gown at David’s Bridal. The purchase was difficult (they said she had her bustle when she didn’t and had paid for it. The customer service was horrible and they...Read more
Please beware of buying from this store. I had my appointment at David’s Bridal in Stratford, London, UK. 1. Be warned there is a no refunds policy, which they avoid telling you about throughout your appointment. This stands no matter how badly David’s Bridal mess up...Read more
My future daughter-in-law and I went to David's Bridal and purchased a wedding dress. The staff not only wrote down the wrong number for the dress - they also charged the wrong amount. The wrong dress arrived and the BURLINGTON, WA store Manager spent 15 - 20 minutes...Read more
I didn't like
- Store manager
- Didnt have promised item
I bought a Mom of Bride dress online, it was too big, could not exchange because they did not have another size. Made an appt to look for a different dress at the store. i cant tell you if the person my online appt. confirmation was even a real person because the only...Read more
Even if you find a nice dress, do yourself a favor and GO somewhere else! Found a great dress online for a formal gala that I was attending. Unfortunately, my dad passed away the night before the event and I couldn’t return the gown(still in original plastic, still had...Read more
Davids Bridal - Bad customer service
Thier customer service is so bad that you just dont want to visit thier store again.
I first went to David's bridal to try on dresses and they only had four dresses in my price range and only one of them fit and it was ripped and stained. So then I went online and looked and found the same exact dress through Amazon through David's bridal at about $40...Read more
We ordered matching ribbon to decorate the ballroom cake which was described as an exact match to our dress colors however when it arrived it was extremely different. (not even close). Apparently someone sent the wrong product after photos were sent to Davids Bridal....Read more
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