My daughter purchased a dress there for her wedding and it needed fixing where it had been messed up from teying on by others.Then she wanted a zipper put in and that broke costing her over $70.00.Then she juzt picked up the dress after seamstress was incapable of...Read more
I purchased a dress on August 25,2018. I was told that my dress would be in September 20,2018. I called David's bridal in Castleton on September the 20th and spoke to the manager and was told it would not be in until October 20,2018. I told them I would have never...Read more
Finally getting married at 50! So excited to go shopping for my dress. Thought id try El Paso tx store. Horrible experience. Viels were so dirty they looked black. Was scared id catch lice if i were to try on. Was given a corset to wear and was dirty black and full of...Read more
When we made an appointment at David's Bridal we were treated with complete disrespect and we were treated as if we were a walk-in. Our helper handed us off to someone else and only talked to us a few times throughout the hour we were there. Then when our hour was up...Read more
I didn't like
- Lack of service we received
Ordered a wedding dress 'special order', so 3 month delivery. Dress arrived after 2 months, with hole in bodice; second dress arrived after a further three months in the wrong size. Rejected the goods as per English law, and therefore entitled to a refund. The company...Read more
- Staff in the shop
Please beware of buying from this store. I had my appointment at David’s Bridal in Stratford, London, UK. 1. Be warned there is a no refunds policy, which they avoid telling you about throughout your appointment. This stands no matter how badly David’s Bridal mess up...Read more
I first went to David's bridal to try on dresses and they only had four dresses in my price range and only one of them fit and it was ripped and stained. So then I went online and looked and found the same exact dress through Amazon through David's bridal at about $40...Read more
Davids Bridal - Bad customer service
Thier customer service is so bad that you just dont want to visit thier store again.
We live in Woodbridge, VA. My granddaughter’s mother bought her bridesmaids dresses and her wedding gown at David’s Bridal. The purchase was difficult (they said she had her bustle when she didn’t and had paid for it. The customer service was horrible and they...Read more
I bought a Mom of Bride dress online, it was too big, could not exchange because they did not have another size. Made an appt to look for a different dress at the store. i cant tell you if the person my online appt. confirmation was even a real person because the only...Read more
Do you have something to say about Davids Bridal? What happened? What can we help you with?