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1. David's Bridal stores do not accept online purchased returns. 2. Online returns have to be sent back 14 days from date of PURCHASE. 3. SALE items cannot be returned. 4. Contacting customer service department via email can take up to 2 days. With a 14 day return...
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#1163450
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I witnessed Davids Bridal in Greensboro, NC turn a customer away who was interested in a 1300 dress. No appointment no way you can try it on. They didn't even try to help. Do they wash there undergarmentsThey? They should tell you to bring your own. It is not an...
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2.5
#1150066
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To whom it may concern, I was at the David's Bridal store on 82nd street by allisonville road., on December 10th. I walked in the store and one sales associate was busy on the phone. I saw two other sales associates who were next to her. I began talking telling them I...
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I didn't like
  • Store manager
#1145745
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I wish i read all those reviews before I made this mistake by purchasing my wedding dress from David's bridal. It was horrible, frustrating and disappointing experience for me. I ordered the dress online and when i received it, it was sample uncleaned dress and not...
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2.6
Product
#1130891
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Seriously disappointed! In August I ordered a bridesmaid’s online for my sister’s wedding. The dress arrived with some serious damage and the security tag still attached! No idea how it left a store in the condition it was in! It looked like the ribbon/belt along the...
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#1130355
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Dress I wanted has sags. They wouldn’t discount it. After I stated this was bad customer service due to they act like their was nothing they could do. The Mgr stated she could order one and have it expedited. Didn’t happen. I called a day before it should have come in...
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1.6
#1121324
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First the arrival of some dresses available online are in two or so month intervals. Come on! You’re a gigantic industry capable of putting a clearer arrival date. Especially since when I called a dress that could take two months according to the website to arrive...
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1.8
#1120496
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AT THE COLUMBUS, OHIO LOCATION, GOING TO PAY ON MY DRESSES SARAH P. MADE ME WANT TO LEAVE MY DRESSES AND GET MY MONEY BACK. SHE WAS VERY SHORT WITH ME AND HER TONE WAS ABSOLUTELY NASTY. I ASKED TO SEE THE DRESSES TO DETERMINE WHAT KIND OF JEWELRY I WANTED TO BUY AND...
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2.0
#1116170
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Davids Bridal - Awesome service

Really nice place for all of your wedding needs. Especially for the ladies. They have a bunch of dresses for all budgets and they are all so beautiful. The lady that helped us was Nici and she was really nice, patient and funny. I highly recommend them and her.
4.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Happy Valley, Oregon
#1112000
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Contact Davids Bridal

Mailing Address:
David's Bridal, Inc.
1001 Washington Street
Conshohocken, PA 19428
Phone:
(844) 400-3222
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Davids Bridal Products and Services

All Davids Bridal Products
Possibly the worst customer service I have ever experienced.!!!!!!!! I do not believe you care about your customers at all. I would like to personally call out Kelly Harrison extension 4572 and Alejandra for making my experience as awful as possible. I called everyday...
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1.1
I didn't like
  • Poor customer service
  • Return policy
  • Money hungry store manager
#1099957
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