Davids Bridal - Review about Return Policy from Gainesville, Florida

I am not happy with the David's Bridal return policy.Recently my friend's wedding was officially canceled.

They were suppose to get married back in Feb, but the groom was deployed, and decided to postpone the wedding. He returned safely, and they decided to set the wedding in May. So I bought my dress back in Dec., apparently DB's policy is 14 days after receiving to return. Then the customer service rep told me on the phone to try to sell on eBay or Amazon.

I know one thing, if I were to get married, will not ever buy my dress from DB.Not impressed!!

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Diversity of Products or Services
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Reason of review:
Product or service
Return Policy
Review category
Footwear and Clothing
review #826658 by
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Jun 30 #1179687 San Jose, California

So you're mad because you didn't read their return policy before purchasing? Geez...

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Apr 09 #1141965 Gainesville, Florida

I should mention that I found out my friend's wedding was cancelled a few days ago. I talked with the representative today. She was very unsympathetic and for future references, no representative should suggest selling the dress online bc your return policy ruins lives! It's just plain evil

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