Valley Village, California
Not resolved

David's Bridal online store has poor unethical business practice.Two months ago, I ordered two bridesmaid dresses ($80/each).

They emailed saying the order was cancelled UPON MY REQUEST. I later got it in writing (through their "helpful" online chat box) that DB had cancelled the order b/c they were out of stock. Fine, I'll give them chance #2. I returned the other dress and purchased 5 bridesmsaid dresses ($90/each).

They emailed me they are out of stock on one of the dresses. I went on their online to chat to complain. Poor customer service. When I complained by email, they forwarded their "policy" stating that they don't promise the items they post online are available in stock.

That there would be days in between when they could confirm whether the items are available, especially for sale items. They said I have to call them to ask for the refund for that dress. WTF! They can take my money from my credit card, but they can't refund it to me.

I am so frustrated and feel deflated. They have taken the fun out of shopping for dresses. I feel bad for my bridesmaids. Do not buy from David's Bridal.

Try to purchase your dresses on Macy's, Nordstroms, or JCrew.

Unless you care about getting this season's hottest dresses, the latter stores can have sales from 35%-75% off.Good luck brides!

Review about: Davids Bridal Dress.

Had an Experience with Davids Bridal?

Write a review


Terms of Service
Post Comment

You May Also Like

Davids Bridal - I WAS SENT A USED BRIDESMAIDS DRESS!!! Davids Bridal "I have literally had the WORST experience using Davids Bridal!!!!! BUYER BEWARE Firstly let me say that I bought my wedding dress as well as several bridesmaids dresses in the..." Read more Davids Bridal - David's Bridal Fat Shaming Customers Davids Bridal "Here is my fiance's recent horrible experience with David's Bridal: Store: 0188 Tran#03027317 Rep Betty S. 730335 My experience with this company has not only caused me to completely lose faith in..." Read more Modlily - They took my money and I have no clothes! Modlily "I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you,..." Read more Davids Bridal - Sales Representative Review from Fraser, Michigan Davids Bridal "On 10/30/16, Michele M was our sales person. She was wonderful in helping us select the right bridal gown for my daughter. She listened to what we were looking for and..." Read more Usave Car And Truck Rental - Extra charges after devastation in Puerto Rico... Usave Car And Truck Rental "Hi. My name is Wanda Bonilla and I live in Florida since 2014, but all my family is in PR. Due to the devastating havoc caused to the island by..." Read more Cracker Barrel - Totally disgusting Cracker Barrel " family and I went to the Crackel Barrel in Roseville.My son received his salad and began to eat only to find a dead fly in it..." Read more Tbdress - Don't Buy from TB Dress!! Tbdress "I made the terrible mistake of purchasing two dresses for my daughter's wedding from TB Dress. When they arrived one had a broken zipper, the other did not fit correctly..." Read more Time Warner Cable - Zero help when you call Time Warner Cable "On not one but two separate occasions I have received calls and voicemails from time warner cable after 9pm. FTC mandates do not permit calls before 8am and after 9pm...." Read more