I ordered a prom dress for my daughter 1/12. Her prom was not until 4/12.
We thought we found the perfect dress.when it arrived it was not the right fit. We decided to go to the store and purchase another dress.the first dress was $180 and the second was $250 . I returned the first one as the policy states you must purchase another dress to be issued a refund. I followed all of the instructions and returned the dress on 3/14/2012.
I called first to make sure that we would do everything right in order to be compliant and receive a full refund.today is 4/10/12 and no refund yet.I tracked the dress and they have had it since 3/19/12. This is terrible!!!
What if this were the only money I had for a prom dress....?
Product or Service Mentioned: Davids Bridal Dress.