8 comments

I made a payment on my davids bridal credit card online and they returned it for insufficient funds even though i had well over that in my checking account.The online customer service lady couldn't tell me why the funds were insufficient or was able to see anything more than what I could see online.

The result? An extra $25 fee for insufficient funds and a $15 same day phone payment. I did that to avoid a late fee. I can not pay online because of the insufficient fund tag on my account and can't pay in store.

All of this and I had the money in my account!!! All of these extra fees and they do not even know why.

Its a total scam and I am now not going to get any "extras" like shoes or my bridesmaids dresses or anything else there.Their customer service with their credit card is extremely dampering my entire experience with David's Bridal.

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Anonymous
#1070368

I went through the same thing I paid my bill off and then they enrolled me without my consent into a $15 per month

promotion-within a few months they had a new bill of $30

due to my having no knowledge of this they kept adding late fees for not paying-and then they sent it to collections my credit score went from 750 to 598 and they have refused to do anything about it-after paying off my account in full I magically had a new bill for 145 dollars which I was forced to pay

DO NOT EVER DO BUSINESS WITH DAVIDS BRIDAL!!!!!!!!!!!!!

Anonymous
#827037

.....THE SAME HERE AND SOME CHAGE THAT CAN'T EXPLAN. THERMON SPENCE CAN'T WAIT TO PAY THEM OFF NEVER ACAIN. and also mast make the payment by 5pm or you get late fee

Anonymous
#553875

I applied for A David's Bridal Credit Card, was approved for $3,500.00, it is now a month later, I have RECEIVED a BILL, but I haven't received MY DAVID'S BRIDAL CREDIT CARD yet.I called customer service, was told they mailed my card to the wrong address;even though it was their mistake they refused to overnite my card.

I was told that it would take another 7-10 business days before receiving my card.I STILL DON'T HAVE A DAVID'S BRIDAL CREDIT CARD and I am sitting here looking at a BILL/STATEMENT and will be CHARGED A LATE FEE if I don't make a payment on time.

Anonymous
to Patricia Memphis, Tennessee, United States #609532

ARE YOU SERIOUS!!!!!!!!!! I AM GOING TO WRITE A LETTER TO CORPORATE BECAUSE THE SAME THING HAPPENED TO ME AND I HAD THEM TO WAIVER MY LATE FEE!!!!!!!!!! :(

Anonymous
#552024

:( I had an account while they were switching banks never recieved a bill from the new bank for my account had no idea what bank it was or a number to contact that was over a year ago then yesterday I recieved a bill saying they sent me to collections but never got a bill !

Anonymous
#490892

I also have one of their credit cards.I have never had a problem with them.

They have always been nice. I mean I could see them not wanting to help you if you freaked out on them on the phone. Maybe try not to be a bridezilla. btw the bank has nothing to do with davids bridal.

They are just the credit card company.

Try paying in cash instead of card.Then you won't have to deal with them at all.

Anonymous
#483250

I've paid well over $50 of my initial balance.They keep piling on fees that have nothing to do with my initial balance.

I've only made on purchase with Davids Bridal and I assure you it will be the very last.

The customer service apparently does not know how to add and they are very rude.If you want to save yourself a headache or want to end up paying an extra $100 for your purchase I suggest you go some place else!!!!!!

Anonymous
Keshorai Patan, Rajasthan, India #358286

Good morning,

I am a representative with WFCB (the bank that manages your David's Bridal Credit Card account).I am sorry that you are experiencing this issue.

Please call our consumer relations team at 800-303-1368 from 9am-6pm EST for immediate assistance.One of our representatives will be able to research this issue and help you directly.

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