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The service is just not there. They are always too crowded and under staffed. If its not an high price item your basically on your own. But the worst is the alterations department.

They may do good work but their customer service is horrible and just down right rude. They had me in tears at my first fitting. Clearly they are overworked but you know what?? Don't take it out on me.

[Davids Bridal, Natick MA June 2011]

They charged us $80 to hem a flower girl dress, that is more than half what we paid for the dress

Monetary Loss: $200.

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Anonymous
#340278

I am getting everyone to boycott davids bridal, their customer service is atrocious.Esp.

The girls in fort collins colorado store, hidious customer service..there entire cooperation needs to be shut down!!:( :(

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