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Contact Davids Bridal Customer Service

Davids Bridal Phone Numbers and Emails

Toll-Free Number:

  • (844) 400-3222
    Toll-free
Call customer service
Send Message

Customer Service:

  • (614) 798-8906
    Store in Sawmill Dublin, OH
  • (910) 509-4039
    Store in Wilmington, NC
  • (800) 823-2403

Accounting/ Billing:

  • (866) 891-3458
    Credit Card Account

Legal:

  • (610) 943-5000
    Copyright Infringement Inquiries

Media:

  • (610) 943-6231
    Media
  • (610) 943-6274
    PR Inquiries

Davids Bridal Emails:

Customer Service
Canada
Investors/ Franchising
Legal
Copyright Infringement Inquiries, GDPR Inquiries, Privacy Inquiries
Media
customerservice@dbi.com
ccanfield@dbi.com
Director of Communications
khaldy@dbi.com
PR Inquiries
Is this your business?

How to Contact Davids Bridal Customer Service?

Most Popular Number:

(844) 400-3222
Toll-free
Total calls: 251 Issues resolved: 7 Last call: Jul 9, 2025
author avatar
PissedConsumer Reporter

If you didn’t find the information about a certain style of wedding dress, accessories, or other important things on the official online store website, just write the word “HELLO” to this Davids Bridal customer service number: 38201 on your smartphone or iPhone. After this Zoey, an online store virtual stylist, will get in touch with you and answer your question. Such help is available 24/7, so contact the specialist from the company's customer service at any convenient time.
If you need to solve an urgent problem, dial this support number: 1-844-400-3222. Do you have questions about David’s Bridal credit card? Contact the manager at the online store contact: 1-866-891-3458.

The corporate corporation address is David’s Bridal, LLC P.O. Box 549 1001 Washington Street, Conshohoken, Pennsylvania 19428, United States. Use it for sending your letters with proposals of cooperating, resumes, questions about privacy policy, or other corporate-related things. Before gluing the envelope with all the necessary correspondence, make sure that you have correctly entered all important data, such as David's Bridal address, index, etc. The efficiency and speed of the response depend on this. Such a way of communication is nice for those who like traditional mail.

Scroll down the main page of the online store and click on “Contact Us” in the “Help” section. A page with all the available company contacts will open in front of you. If you need to resolve a non-urgent issue and you have time to wait for a response, send a letter with your request to the online store email right on this section by clicking on this “internationalcustomerservice@dbi.com” hyperlink.

Davids Bridal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Davids Bridal Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Davids Bridal is 8444003222. 61% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Davids Bridal may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Davids Bridal Website:

Davids Bridal Help Center:

Corporate Office Address:

David's Bridal, LLC
P.O. Box 549 1001 Washington Street
Conshohocken, Pennsylvania 19428
United States

Davids Bridal Rating Based on 263 Reviews

Rating details

1.8
more details
Customer service
Website
Discounts and Special Offers
Price Affordability

Rating stats

Rating trend

How Good is Davids Bridal's Customer Service?

Alvira Sdg
Alvira Sdg
Feels Disappointed | May 14, 2024

Very bad

Read full quote
Laura K Clz
Laura K Clz
Feels Disappointed | Jul 13, 2023

I had a problem with a dress and a pantsuit. It took two days and 20 phone calls to get a person. I even called the store. The prompts lead you to customer service then they hang up on you. This was awful

Read full quote

Summary of Davids Bridal Customer Service Calls

409 TOTAL
CALLS
01:42 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Davids Bridal?

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “To return a dress”

Request for Information Question:

  • “Request Doc”
  • “I have a question”
  • “To ask about buying a dress”

Employment Question:

  • “My payroll”
  • “Payroll problem”
  • “I need my W2'S for the last two years”

Product/ Service Question:

  • “Products availability”
  • “Online order error”
  • “Store complaint gave completly wrong info”

Refund Question:

  • “My refund”
  • “Awaiting a refund on white jacke returned on Saturday”
  • “Refund”

Shipping and Delivery Question:

  • “I payed for express delivery and my dress didn't arrive on time. I would like to be reimbursed for the delivery thank you. Unfortunately no one has called or texted me back on this matter. I've tried calling but no one answer.”
  • “Orders not delivered”
  • “Never received order”

Staff Question:

  • “Reporting my manager”
  • “Manager from ***”
  • “Horrible customer service”

Payments and Charges Question:

  • “Discount offer”
  • “Bill pay”
  • “Direct deposit”

Activation/ Cancellation Question:

  • “Cancel appointment”
  • “Cancel order”
  • “Canceling order since I found dress in store”

Cards Question:

  • “I lost my card”
  • “Credit card”

Account Question:

  • “Check the balance on account”

Other Question:

  • “Trying to do a retrun”
  • “My dress i”
  • “Recent order”

Compare Davids Bridal Customer Service To

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