Davids Bridal Phone Numbers and Emails

Toll-Free Number:

  • (844) 400-3222
    Toll-free

Customer Service:

  • (844) 400-3222
    Toll-free
  • (800) 823-2403
  • (614) 798-8906
  • (910) 509-4039

Accounting/ Billing:

  • (866) 891-3458
    Credit Card Account

Legal:

  • (610) 943-5000
    Copyright Infringement Inquiries

Media:

  • (610) 943-6231
    Media
  • (610) 943-6274
    PR Inquiries

Davids Bridal Emails:

Customer Service
Canada
Investors/ Franchising
Legal
Copyright Infringement Inquiries, GDRP Inquiries, Privacy Inquiries
Media
Director of Communications, PR Inquiries
More phone numbers and emails Less phone numbers and emails

Davids Bridal Contact Information

Davids Bridal Website:

Davids Bridal Online Chat:

Corporate Office Address:

David's Bridal, LLC
P.O. Box 549 1001 Washington Street
Conshohocken, Pennsylvania 19428
United States
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Davids Bridal Rating Based on 227 Reviews

Rating details

1.9
more details
Customer service
Website
Discounts and Special Offers
Price Affordability

Rating stats

Rating trend

Summary of Davids Bridal Customer Service Calls

192 TOTAL
CALLS
02:40 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Davids Bridal Customer Service?

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “To return a dress”

Refund Question:

  • “Refund”
  • “Refund pr”
  • “I bought a dress in February for a bridal party n they gave me the wrong dress due to the store being close to cov 19 I couldn’t refund the dress so somebody was suppose to notated the account so I can a refund once the store open. Call to store an”

Request for Information Question:

  • “Question about my order”
  • “Check status”
  • “Information on specific dress”

Employment Question:

  • “Get my w2”
  • “Have not yet recieved my W-2”
  • “I need my W2”

Staff Question:

  • “Customer service”
  • “Complaint about service”
  • “Rude manager”

Payments and Charges Question:

  • “I have been charged twice for my order”
  • “Paying my bill”
  • “Payment”

Activation/ Cancellation Question:

  • “Canceling order since I found dress in store”
  • “Canceling”
  • “My appointment was canceled and I an appointment at first available”

Shipping and Delivery Question:

  • “Awiting delivery,”
  • “Shipping address”
  • “Dress arrived but want to try a size down. Waiting for second dress to arrive but don't want to miss 7 day window to return dress #1 doesn't fit”

Product/ Service Question:

  • “Order assistance”

Cards Question:

  • “I lost my card”
  • “Credit card”

Account Question:

  • “Check the balance on account”

Other Question:

  • “Commission earningd”
  • “Help with online”
  • “Online order”

About

Davids Bridal Return Policy
Website hope The User of company services love The User's purchase, but if the user of website would like to return an item, just follow the steps below. Texting allows The Client of Davids Bridal to go about The Customer's day and respond at The Client's leisure. Items purchased online must be shipped back to www.davidsbridal.com and cannot be returned to a store. Please note: all returns must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair; merchandise must be in its original packaging with all tags attached. Merchandise must be in its original packaging with all tags attached. Once any tag has been removed, an item cannot be returned. Company's return process requires The Client to return items to Website within 28 days. Request a return merchandise authorization (RMA) number within 14 days of receiving The User's order. The User of company services will receive an email with details about The User's return, including The Client's RMA number and next steps or instructions to contact customer service.
To read more: https://www.davidsbridal.com/Content_HelpFAQ_helporderchangesreturnsexchanges
Davids Bridal Delivery Policy
To read more: https://www.davidsbridal.com/Content_HelpFAQ_ShippingGuide
Davids Bridal Terms of Service
The Client's use of Web sites and other mobile applications, content and services (collectively, the "Service") made available by David's Bridal, Inc., a Florida corporation, David's Bridal Canada Inc, a Canadian national corporation, and their respective divisions, subsidiaries and affiliates (collectively, "David's Bridal", Website, www.davidsbridal.com, or Company's) is subject to the terms of a legal contract between The Client of Davids Bridal and David's Bridal. These General Terms and Conditions of Use ("General Terms") explain how the legal contract between The Client and David's Bridal is made and sets out the terms of that contract. Agreement to Terms. Unless Website agree otherwise in writing, The Client's contract with Davids Bridal always includes the General Terms. To the extent any area within the Service contains specific terms and conditions concerning its use ("Specific Terms"), The User's contract with David's Bridal will also include those Specific Terms.
To read more: https://www.davidsbridal.com/Content_Legal_terms
Davids Bridal Privacy Policy
To read more: https://www.davidsbridal.com/Content_Legal_privacy
Davids Bridal FAQ
To read more: https://www.davidsbridal.com/Content_HelpFAQ_helphome
Top Davids Bridal Services

Customer Care, Sales Representative, Deal

Top Davids Bridal Products

Dress, Wedding Dress, Shoes

Davids Bridal Pros and Cons

Pros: Dress, Colors, Leaving that place for good, How i felt when i was shopping for the dress, Alterations

Cons: Poor customer service, Return policy, Incompetent staff, Seemed like i was very unimportant, Lack of options for me

Summary

David's Bridal is an online wedding store. The website offers a range of new designer collections for wedding, prom, party, black tie event, and other special event from different designers, and so much more various accessories and products. The website offers an array of wedding dresses, bridesmaid dresses, flowergirl dresses, prom dresses, special occasion dresses, lingerie, and many other gowns. David's Bridal offers such collections as David's Bridal Collection, David's Bridal Woman, Galina, Oleg Cassini, Galina Signature Dresses and Separates for Bridesmaids, etc.

David's Bridal is considered to be one of the most popular online wedding store in the world.

Davids Bridal reviews and complaints

Davids Bridal is ranked 13 out of 106 in Weddings category

Area Served

UK, USA

Payment Methods

VISAMasterCardPayPal

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