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Contact Davids Bridal Customer Service

How to Reach a Person at Davids Bridal

Verified Contact Information

Toll-Free Number:

  • 1-844-400-3222
    Toll-free
Call Now
Send Message

Customer Service:

  • 1-614-798-8906
    Store in Sawmill Dublin, OH
  • 1-910-509-4039
    Store in Wilmington, NC
  • 1-800-823-2403

Accounting/ Billing:

  • 1-866-891-3458
    Credit Card Account

Legal:

  • 1-610-943-5000
    Copyright Infringement Inquiries

Media:

  • 1-610-943-6231
    Media
  • 1-610-943-6274
    PR Inquiries

Customer Service:

removeca@dbi.com
Canada

Investors/ Franchising:

investorrelations@dbi.com

Legal:

copyrightagent@dbi.com
Copyright Infringement Inquiries
gdpr-sar@dbi.com
GDPR Inquiries
privacyca@dbi.com
Privacy Inquiries
internationalcustomerservice@dbi.com
International Orders
customerservice@dbi.com
ccanfield@dbi.com
Director of Communications
khaldy@dbi.com
PR Inquiries
mediarequests@dbi.com

Davids Bridal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Davids Bridal Phone Number
1 (844) 400-3222
Average Hold Time
More than 30 min
Average Calls duration
2 minutes
Most Popular Davids Bridal Email Address
customerservice@dbi.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
74% phone, 26% email
View full overview

How to Contact Davids Bridal Customer Service?

Most Popular Number:

(844) 400-3222
Toll-free
Total calls: 255 Issues resolved: 7 Last call: Jun 7, 2026

If you didn’t find the information about a certain style of wedding dress, accessories, or other important things on the official online store website, just write the word “HELLO” to this Davids Bridal customer service number: 38201 on your smartphone or iPhone. After this Zoey, an online store virtual stylist, will get in touch with you and answer your question. Such help is available 24/7, so contact the specialist from the company's customer service at any convenient time.
If you need to solve an urgent problem, dial this support number: 1-844-400-3222. Do you have questions about David’s Bridal credit card? Contact the manager at the online store contact: 1-866-891-3458.

The corporate corporation address is David’s Bridal, LLC P.O. Box 549 1001 Washington Street, Conshohoken, Pennsylvania 19428, United States. Use it for sending your letters with proposals of cooperating, resumes, questions about privacy policy, or other corporate-related things. Before gluing the envelope with all the necessary correspondence, make sure that you have correctly entered all important data, such as David's Bridal address, index, etc. The efficiency and speed of the response depend on this. Such a way of communication is nice for those who like traditional mail.

Scroll down the main page of the online store and click on “Contact Us” in the “Help” section. A page with all the available company contacts will open in front of you. If you need to resolve a non-urgent issue and you have time to wait for a response, send a letter with your request to the online store email right on this section by clicking on this “internationalcustomerservice@dbi.com” hyperlink.

PissedConsumer Club

Contact Information

Davids Bridal Website:

Davids Bridal Help Center:

Corporate Office Address:

David's Bridal, LLC
P.O. Box 549 1001 Washington Street
Conshohocken, Pennsylvania 19428
United States

Summary of Davids Bridal Customer Service Calls

414 TOTAL
CALLS
01:34 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Davids Bridal?

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “To return a dress”

Request for Information Question:

  • “Need help”
  • “Request Doc”
  • “I have a question”

Employment Question:

  • “My payroll”
  • “Payroll problem”
  • “I need my W2'S for the last two years”

Product/ Service Question:

  • “Products availability”
  • “Online order error”
  • “Store complaint gave completly wrong info”

Refund Question:

  • “My refund”
  • “Awaiting a refund on white jacke returned on Saturday”
  • “Refund”

Shipping and Delivery Question:

  • “I payed for express delivery and my dress didn't arrive on time. I would like to be reimbursed for the delivery thank you. Unfortunately no one has called or texted me back on this matter. I've tried calling but no one answer.”
  • “Orders not delivered”
  • “Never received order”

Staff Question:

  • “Reporting my manager”
  • “Manager from ***”
  • “Horrible customer service”

Payments and Charges Question:

  • “Discount offer”
  • “Bill pay”
  • “Direct deposit”

Activation/ Cancellation Question:

  • “Cancel appointment”
  • “Cancel order”
  • “Canceling order since I found dress in store”

Cards Question:

  • “I lost my card”
  • “Credit card”

Account Question:

  • “Check the balance on account”

Other Question:

  • “Resolution”
  • “Something else”
  • “I need my dress here sooner”

Compare Davids Bridal Customer Service To

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