Contact Davids Bridal Customer Service
Davids Bridal Phone Numbers and Emails
Toll-Free Number:
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(844) 400-3222Toll-free
Customer Service:
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(614) 798-8906Store in Sawmill Dublin, OH
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(910) 509-4039Store in Wilmington, NC
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(800) 823-2403
Davids Bridal Emails:
Davids Bridal Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Davids Bridal Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Davids Bridal is 8444003222. 61% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Davids Bridal may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Davids Bridal Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Davids Bridal is 8444003222. 61% of consumers used this number to address their issues and concerns.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Davids Bridal may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Davids Bridal mainly because of return/ replace, request for information and employment.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Davids Bridal is customerservice@dbi.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Davids Bridal Website:
Davids Bridal Help Center:
Corporate Office Address:
How Good is Davids Bridal's Customer Service?
Summary of Davids Bridal Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Davids Bridal?
Return/ Replace Question:
- “Return”
- “Returns”
- “To return a dress”
Request for Information Question:
- “Request Doc”
- “I have a question”
- “To ask about buying a dress”
Employment Question:
- “My payroll”
- “Payroll problem”
- “I need my W2'S for the last two years”
Product/ Service Question:
- “Products availability”
- “Online order error”
- “Store complaint gave completly wrong info”
Refund Question:
- “My refund”
- “Awaiting a refund on white jacke returned on Saturday”
- “Refund”
Shipping and Delivery Question:
- “I payed for express delivery and my dress didn't arrive on time. I would like to be reimbursed for the delivery thank you. Unfortunately no one has called or texted me back on this matter. I've tried calling but no one answer.”
- “Orders not delivered”
- “Never received order”
Staff Question:
- “Reporting my manager”
- “Manager from ***”
- “Horrible customer service”
Payments and Charges Question:
- “Discount offer”
- “Bill pay”
- “Direct deposit”
Activation/ Cancellation Question:
- “Cancel appointment”
- “Cancel order”
- “Canceling order since I found dress in store”
Cards Question:
- “I lost my card”
- “Credit card”
Account Question:
- “Check the balance on account”
Other Question:
- “Trying to do a retrun”
- “My dress i”
- “Recent order”
Compare Davids Bridal Customer Service To
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