I wish i read all those reviews before I made this mistake by purchasing my wedding dress from David's bridal. It was horrible, frustrating and disappointing experience for me. I ordered the dress online and when i received it, it was sample uncleaned dress and not...Read more
Seriously disappointed! In August I ordered a bridesmaid’s online for my sister’s wedding. The dress arrived with some serious damage and the security tag still attached! No idea how it left a store in the condition it was in! It looked like the ribbon/belt along the...Read more
Dress I wanted has sags. They wouldn’t discount it. After I stated this was bad customer service due to they act like their was nothing they could do. The Mgr stated she could order one and have it expedited. Didn’t happen. I called a day before it should have come in...Read more
Davids Bridal - Awesome service
Really nice place for all of your wedding needs. Especially for the ladies. They have a bunch of dresses for all budgets and they are all so beautiful. The lady that helped us was Nici and she was really nice, patient and funny. I highly recommend them and her.
Davids Bridal - My fiance went to David's bridal in olathe
My fiance went to David's bridal and she was treat like dirt like our money was not good enough all she wanted to was to schedule an appointment for a later date and they were so rude I see how David's bridal is and we will urge anyone to go elsewhere She did not deserve to be treated that way
Davids Bridal Customer Care Review
DO NOT BUY ANNNYTHING FROM THIS STORE OR COMPANY! They are awful and have the WORST customer service in history even when they are at fault! Save your money and time and go elsewhere!!!!!
Davids Bridal Shop Facility Review
Loooong wait for only 12 dressing rooms. Waste of time! Go to department store for Prom dresses.
First the arrival of some dresses available online are in two or so month intervals. Come on! You’re a gigantic industry capable of putting a clearer arrival date. Especially since when I called a dress that could take two months according to the website to arrive...Read more
AT THE COLUMBUS, OHIO LOCATION, GOING TO PAY ON MY DRESSES SARAH P. MADE ME WANT TO LEAVE MY DRESSES AND GET MY MONEY BACK. SHE WAS VERY SHORT WITH ME AND HER TONE WAS ABSOLUTELY NASTY. I ASKED TO SEE THE DRESSES TO DETERMINE WHAT KIND OF JEWELRY I WANTED TO BUY AND...Read more
Possibly the worst customer service I have ever experienced.!!!!!!!! I do not believe you care about your customers at all. I would like to personally call out Kelly Harrison extension 4572 and Alejandra for making my experience as awful as possible. I called everyday...Read more
I didn't like
- Return policy
- Money hungry store manager
- Wrong dress
To Whom it May Concern, First let me start by saying I am a bride. I am very excited to be getting married in the next 35 days to my best friend. I did not say yes to the dress at a Davids Bridal but I did try on my first wedding dress in one of your locations. I did...Read more
I ordred a dress at a store (3 hours from my home). I am pregnant and need to try it on so i didn't order online originally. Because i'm pregnant i realized i need a different size now and i contacted the toll free number. I was told that since i ordered in the store,...Read more
My daughter went to David's bridal in Boise, ID to purchase her wedding gown. The customer service was terrible and the consultant had no idea what she was doing. There was a very poor selection but, unfortunately she did purchase a gown. When she went back to pick it...Read more
Recently I went to david's bridal in paramus, nj. I wanted something simple and elegant for my wedding, within my budget. Instead they threw a bunch of expensive dresses that I never wanted, and when I asked for the more simple dresses, the employee's response was,...Read more
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