2.0
  • Poor Customer Service2 votes
  • look in store1 votes
  • ripped dress1 votes
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  • Dec 12
  • Weddings
  • Hattiesburg, Mississippi
  • Wedding Dress
  • 12
  • REVIEW RATING 3/5

David's bridal in Tueplo, ms burnt a hole in my daughters wedding dress a week before the wedding and has a horrible attitude about it. They were not nice at all and acted like it wasn't a problem and we had no right to be upset. They couldn't make Promise that they would even have it ready by late Wednesday of the wedding. Very stress ful! I would NEVER recommend them to anyone. Kays Creation... Read more

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  • Dec 02
  • Weddings
  • Chico, California
  • Wedding Dress
  • 48
  • REVIEW RATING 4/5

I went to David's Bridal on an impulse (bad idea) instead of going into one of the larger cities nearby and looking at some other bridal stores like I had wanted. I ended up finding a dress I liked and buying it. THEY SENT ME THE WRONG DRESS. The dress they sent me was the wrong color which is what initially tipped me off. All the accessories that I bought the day I picked my dress were far... Read more

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Went to davids bridal in rockford Illinois, the service was horrible! I was ignored and treated horribly. I was there for 6 hours because my consultant didnt have time for me and wedding party! My dress was dirty and she was snooty! Ill never recommend davids bridal. They SUCK!! N made my first wedding experience horrible I cried my eyes out when I left!! Add comment

  • Nov 21
  • Weddings
  • Glen Burnie, Maryland
  • Wedding Dress
  • 52
  • REVIEW RATING 4/5

I went to davids bridal in glen burnie and the experience was horrible. First the manager had an attitude as she checked me in, she had a huge frown on her face and a smirk. It made me feel like i ruined her day somehow. Then there was a wait for the consultant to come help. When she finally did come she made a comment about how large my *** are wth and i had no idea what to say. Them we go to... Read more

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Customer service SUCKED. Employees were unhelpful. And DO NOT get the F***ing credit card the bank they go through will take a week to take your payment or not take it then charge you a fee for them not taking the money I've gone overdraft in my account 5 times because of them! Add comment

  • Nov 14
  • Footwear and Clothing
  • North Charleston, South Carolina
  • Wedding Dress
  • 71
  • REVIEW RATING 3/5

My original dress from David's Bridal was the SAME way - damaged at the bottom! I called them and they stated that they had a no return policy, but that since I had another dress I had picked out before (which cost more) I could exchange it for that one and pay the upgraded cost difference. The 2nd dress turned out fine, however the whole reason I was ordering instead of going into the store was... Read more

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  • Nov 05
  • Weddings
  • Lynnwood, Washington
  • Wedding Dress
  • 123
  • REVIEW RATING 4/5

I am my best friends maid of honor and she bought her dress at David's. She needed a size they didn't have in store so they ordered it. She called and made an appointment to come pick it up and try it on. When she went to try it on it was terribly wrinkled. She was very disappointed and didn't feel like a bride or have that magical feeling while trying on your wedding dress. We couldn't really... Read more

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  • Oct 28
  • Weddings
  • Houston, Texas
  • 1
  • 1
  • 88
  • REVIEW RATING 4/5

Houston, TX1960 location- HORRIBLE CUSTOMER SERVICE! The girl at the welcome desk is absolutely awful. YELLED at me and my mother for asking someone to help us. Then proceeded to snicker an tell the other employees LOUDILY so we walked back over to her and she pointed at us and threw her finger in our faces screaming. The whole store was staring. Completely embarrassing! Do not recommend this... Read more

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  • Oct 28
  • Weddings
  • Dress
  • 78
  • REVIEW RATING 3/5

Davids bridal is the WORST place to ever shop for anything! I will never spend another dollar at that store. Not only are the associates rude your management team is as well. After 3 times of reordering my dress it STILL isn't right. Customer service isn't obviously your concern. How hard is it to put on a fake smile and assist your customers to the fullest no matter what the situation is... Read more

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