Davids Bridal Complaints and Reviews

Had an experience with Davids Bridal?   Submit review ›
Davids Bridal
Main address: 1001 Washington Street 19428 Conshohocken PA
877-923-bride, , customerservice@dbi.com
  • 347+9 mobile complaints
  • $95.3K claimed losses
  • $268 average
Had an experience with Davids Bridal?
Submit review › Submit review ›

     

  • Nov 21
  • Weddings
  • Glen Burnie, Maryland
  • Wedding Dress
  • 25

I went to davids bridal in glen burnie and the experience was horrible. First the manager had an attitude as she checked me in, she had a huge frown on her face and a smirk. It made me feel like i ruined her day somehow. Then there was a wait for the consultant to come help. When she finally did come she made a comment about how large my *** are wth and i had no idea what to say. Them we go to... Read more

Was this review helpful? 0 0

Customer service SUCKED. Employees were unhelpful. And DO NOT get the F***ing credit card the bank they go through will take a week to take your payment or not take it then charge you a fee for them not taking the money I've gone overdraft in my account 5 times because of them! Add comment

     

  • Nov 14
  • Footwear and Clothing
  • North Charleston, South Carolina
  • Wedding Dress
  • 39

My original dress from David's Bridal was the SAME way - damaged at the bottom! I called them and they stated that they had a no return policy, but that since I had another dress I had picked out before (which cost more) I could exchange it for that one and pay the upgraded cost difference. The 2nd dress turned out fine, however the whole reason I was ordering instead of going into the store was... Read more

Was this review helpful? 0 0

     

  • Nov 05
  • Weddings
  • Lynnwood, Washington
  • Wedding Dress
  • 97

I am my best friends maid of honor and she bought her dress at David's. She needed a size they didn't have in store so they ordered it. She called and made an appointment to come pick it up and try it on. When she went to try it on it was terribly wrinkled. She was very disappointed and didn't feel like a bride or have that magical feeling while trying on your wedding dress. We couldn't really... Read more

Was this review helpful? 1 0

     

  • Oct 28
  • Weddings
  • Houston, Texas
  • 1
  • 1
  • 76

Houston, TX1960 location- HORRIBLE CUSTOMER SERVICE! The girl at the welcome desk is absolutely awful. YELLED at me and my mother for asking someone to help us. Then proceeded to snicker an tell the other employees LOUDILY so we walked back over to her and she pointed at us and threw her finger in our faces screaming. The whole store was staring. Completely embarrassing! Do not recommend this... Read more

Was this review helpful? 0 0

     

  • Oct 28
  • Weddings
  • Dress
  • 61

Davids bridal is the WORST place to ever shop for anything! I will never spend another dollar at that store. Not only are the associates rude your management team is as well. After 3 times of reordering my dress it STILL isn't right. Customer service isn't obviously your concern. How hard is it to put on a fake smile and assist your customers to the fullest no matter what the situation is... Read more

Was this review helpful? 0 0

     

  • Oct 17
  • Weddings
  • Garland, Texas
  • Rude Manager
  • 1
  • 1
  • 47

I almost bought a new designer dress at the Lenexa location until the manager came over to talk about alterations. She was incredibly rude and made some very hurtful and unnecessary comments about my body type (I am on the petite side). The girl that was working with me prior was awesome. Unfortunately I left in tears and I plan on getting my dress from somewhere else. Read more

Was this review helpful? 0 0

On 9-13-14 I purchased a homecoming dress for my daughter. The dress was supposed to be mailed to our house but I had to pick it up at the store. The dress my daughter tried on at the store was broken, so the rep ordered a new one, but the new dress was damaged too. My daughter could not wear the dress the whole evening, due to the clips broke. It was not made properly. Add comment

     

  • Oct 16
  • Weddings
  • South Portland, Maine
  • Wedding Dress Size
  • 2
  • 2
  • 153

I selected my dress & was sized for it in-store by one of David's associates. Under two weeks later, it arrived at the store as they had ordered it - 3 sizes too big. Their alterations specialist REFUSED to fit the ordered dress to me. The same model dress was taken off the racks (a too small size) & I was instructed to "make do" with that one due to timing (we still had weeks to go... Read more

Was this review helpful? 1 0
 
×
You are reading about Davids Bridal.
Filing a new complaint about
×