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1.7 Based on 128 reviews
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  • Customers like
    • Dress 7
    • Colors 4
    • Leaving that place for good 4
  • Customers don't like
    • Poor customer service 15
    • Incompetent staff 9
    • Return policy 6
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I'm done with this *** hole! They've made my wedding stressful!!! The ONLY aspect of my wedding that hasn't been easy or gone my way is working with David's Bridal! They've screwed up all 7 of my bridesmaid's orders, but the one that takes the cake is the order one of my bridesmaid's ordered in a Virginia store that was sent to a Brooklyn store I've never stepped foot into! Then customer service there was giving her attitude and said SHE would... Read more

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They suck! I did a layaway and since i found the dress taht i want i cancel my layaway with them. So i was supposed to get my money back. Its been 6 months until now i havent got it. Ive been calling them and even went to the store. They keep telling me corporate have to send me check. This is not right!

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David's bridal customer service is terrible in PA and all over. We will never buy there again.

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You would think dress shopping & & picking bridesmaids dresses would be the least stressful thing in planning a wedding, but I have NEVER been more irritated with shopping, as I have with your company ! I felt like shopping at your store would be the best thing for everyone's budget, but you truly get what you pay for ! The location i visited is so unorganized, && seems like no one is on the same accord ! l was highly upset because ALL of my... Read more

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They totally suck! Don't bother having your bridesmaids go in to be fitted for a dress! They will tell them two sizes larger than they need!! Order the dress which of course is all sales final! Have them come in for alterations and charge you another 125.00 for that!! So they get twice as much for each dress!

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Davids bridal is really the worst. They steal and sell your information to the advertisement companies. I got my wedding dress 1 year ago from David's bridal in Eugene, Oregon. A couple of weeks ago they called me and told me that every year they randomly select some brides that purchased from David's bridal. They told me that I won 90 minutes facial massage. I thought it's cool that I won a gift and I thought after a long time working hard I... Read more

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I just had to write as I am at my wits end right now with customer service for David's Bridal online orders. I just had to place the 3rd order for my shoes and felt like I was treated horribly by the person on the phone. My first pair of shoes arrived and they were completely the wrong color, I ordered Lapis and they cam in a lilac/lavender color. I brought them to the store and was told I had to handle this online since that is where I... Read more

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I had stopped in The David's Bridal on Rivers Ave. in North Charleston Sunday July 2nd 2016, my daughter's getting married September 24 she picked out her down at David's bridal in Columbus Ohio I live in Charleston, I was very excited to stop in and get My dress, I was very disappointed when I walked into David's bridal, I was not greeted properly ,I was pointed in the direction of the dresses, I really thought I would be walked over to the... Read more

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BRIDES- Take your money & go elsewhere!! I would highly recommend any specialty bridal boutique. As my wedding day approaches, I really wish that's what I would've done. David's Bridal has a selection of "cookie cutter" dresses-- nothing fantastic or really worthy of your big day. And their customer service? HA. Once they have your money, they don't care about you at all-- they just want to shut you up & get you out the door. My wedding is at... Read more

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Davids Bridal - Poorly made
1 of 8

I do not like to give bad reviews but I feel it is necessary for this past experience and this dress. I ordered this dress (Style: F17063 One shoulder lace and mesh dress) two months in advance. I tried the dress on in the store and had to order it because they didn't have the horizon color I needed. The order came in within a few weeks. It was less than they quoted me which was great. The wedding is this weekend and this past weekend I went to... Read more

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