Davids Bridal Complaints and Reviews

Had an experience with Davids Bridal?   Submit review ›
Davids Bridal
Main address: 1001 Washington Street 19428 Conshohocken PA
877-923-bride, , customerservice@dbi.com
  • 341+8 mobile complaints
  • $95.3K claimed losses
  • $273 average
Had an experience with Davids Bridal?
Submit review › Submit review ›

I almost bought a new designer dress at the Lenexa location until the manager came over to talk about alterations. She was incredibly rude and made some very hurtful and unnecessary comments about my body type (I am on the petite side). The girl that was working with me prior was awesome. Unfortunately I left in tears and I plan on getting my dress from somewhere else. Add comment

On 9-13-14 I purchased a homecoming dress for my daughter. The dress was supposed to be mailed to our house but I had to pick it up at the store. The dress my daughter tried on at the store was broken, so the rep ordered a new one, but the new dress was damaged too. My daughter could not wear the dress the whole evening, due to the clips broke. It was not made properly. Add comment

     

  • Oct 16
  • Weddings
  • South Portland, Maine
  • Wedding Dress Size
  • 2
  • 2
  • 82

I selected my dress & was sized for it in-store by one of David's associates. Under two weeks later, it arrived at the store as they had ordered it - 3 sizes too big. Their alterations specialist REFUSED to fit the ordered dress to me. The same model dress was taken off the racks (a too small size) & I was instructed to "make do" with that one due to timing (we still had weeks to go... Read more

Was this review helpful? 1 0

     

  • Oct 15
  • Weddings
  • Canton, Ohio
  • Bridesmaids Dresses
  • 35

I had seven bridesmaids and five of them ordered the dress in store, which never told us how long will it take to get the dresses. They got them as late as two weeks before the wedding. When the other two bridesmaids tried to order the dresses three weeks later than the other five, they were told the dress will not come in time. !!! Sales person suggested me that my two last bridesmaids order... Read more

Was this review helpful? 1 0

     

  • Oct 15
  • Weddings
  • Anchorage, Alaska
  • Wedding Dress Size
  • 39

I went in to Davids Bridal to try on wedding dresses, with no intention of buying. I wanted to go to multiple places to make sure I made the right choice. I found a Melissa Sweet dress that I loved. The consultant told me that I had to order right away or it wouldn't be in in time for my wedding. She pressured me and pushed and pushed so I ordered it. She didn't even give me an ETA. When my... Read more

Was this review helpful? 0 0

     

  • Oct 10
  • Weddings
  • Rude Consultant
  • 60

so i went in the other day with a friend of mine to look at dresses with her. I am a bride-to-be myself so i have a pretty good idea of the nickname davids bridal has earned its self. my friends consultant not only was rude to me after i tried to share my personal knowledge on wedding dresses (al backed by research), but she was not the welcoming consultant i would have expected her to be... she... Read more

Was this review helpful? 0 0

     

  • Oct 09
  • Weddings
  • Poor Customer Treatment
  • 31

David's Bridal is the worst company anyone can possibly deal with. My Bride to be and I have had to deal with this company regarding several issues. Not only are they rude and have a no care attitude, put you on hold for 30 minutes or better then have to explain the same problem to 5 different people then hang up on you, cancel your order without notifying you, sell you things they don't have in... Read more

Was this review helpful? 0 0

     

  • Oct 09
  • Weddings
  • Bridal Dress
  • 22

we were told we could put a gown in layaway. then was told we couldnt put one that was onsale and we had to take the sample from in the store. they should all say the same thing. they have the dress i want but, for my renewal i want a dress that is my own not a sample. the thing also i really wanted that dress and to buy it from there. totally heart broken. there are two other bridal... Read more

Was this review helpful? 0 0

     

  • Oct 08
  • Weddings
  • Middletown, New York
  • Bridesmaid Dresses
  • 50

David's Bridal in Middletown, New York has some of the worst sales associates I have ever dealt with. All of the clothes I wear are a size 12 but the bridesmaid dresses run small there. I ordered a size 14 which fit me perfectly when I tried it on. The woman who placed the order switched some of the measurements around and I ended up with a dress that was way too small for me. The solution? They... Read more

Was this review helpful? 0 0

     

  • Oct 06
  • Weddings
  • Clackamas, Oregon
  • Used Undergarment
  • 156

The lady helping me was selling me used under garments for full price. I asked for a new undergarment and she said hold on let me see what I have in back. The lady still came out with a used under garment and it was ripped. I then stated to the lady I am paying full price for a new product why am I getting used when I can go to goodwill. I then thought to myself after I had purchased the wedding... Read more

Was this review helpful? 0 0
 
×
You are reading about Davids Bridal.
Filing a new complaint about
×