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1.7 Based on 124 reviews
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  • Customers like
    • Dress 7
    • Colors 4
    • Leaving that place for good 4
  • Customers don't like
    • Poor customer service 15
    • Incompetent staff 9
    • Return policy 6
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They totally suck! Don't bother having your bridesmaids go in to be fitted for a dress! They will tell them two sizes larger than they need!! Order the dress which of course is all sales final! Have them come in for alterations and charge you another 125.00 for that!! So they get twice as much for each dress!

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Davids bridal is really the worst. They steal and sell your information to the advertisement companies. I got my wedding dress 1 year ago from David's bridal in Eugene, Oregon. A couple of weeks ago they called me and told me that every year they randomly select some brides that purchased from David's bridal. They told me that I won 90 minutes facial massage. I thought it's cool that I won a gift and I thought after a long time working hard I... Read more

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I just had to write as I am at my wits end right now with customer service for David's Bridal online orders. I just had to place the 3rd order for my shoes and felt like I was treated horribly by the person on the phone. My first pair of shoes arrived and they were completely the wrong color, I ordered Lapis and they cam in a lilac/lavender color. I brought them to the store and was told I had to handle this online since that is where I... Read more

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I had stopped in The David's Bridal on Rivers Ave. in North Charleston Sunday July 2nd 2016, my daughter's getting married September 24 she picked out her down at David's bridal in Columbus Ohio I live in Charleston, I was very excited to stop in and get My dress, I was very disappointed when I walked into David's bridal, I was not greeted properly ,I was pointed in the direction of the dresses, I really thought I would be walked over to the... Read more

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BRIDES- Take your money & go elsewhere!! I would highly recommend any specialty bridal boutique. As my wedding day approaches, I really wish that's what I would've done. David's Bridal has a selection of "cookie cutter" dresses-- nothing fantastic or really worthy of your big day. And their customer service? HA. Once they have your money, they don't care about you at all-- they just want to shut you up & get you out the door. My wedding is at... Read more

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Davids Bridal - Poorly made
1 of 8

I do not like to give bad reviews but I feel it is necessary for this past experience and this dress. I ordered this dress (Style: F17063 One shoulder lace and mesh dress) two months in advance. I tried the dress on in the store and had to order it because they didn't have the horizon color I needed. The order came in within a few weeks. It was less than they quoted me which was great. The wedding is this weekend and this past weekend I went to... Read more

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Worst dress purchase experience ever! The size you try on in 2 different locations should be close to the size they ship you. You shouldn't have to pay nearly $200 to have it altered more than an inch on each side when the size 6 in the stores fit perfectly mind you two different stores‼️. Needless to say I'll never be back

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Went with my sister when she was looking for her wedding dress, she couldn't find anything she liked but while we were there she made an appointment to get our bridesmaid dresses. When we come in the day of our appointment they tried to tell us our appointment was for three months later! Confirmation from three of us did little to unsour the woman's mood as she rolled her eyes and told us she could squeeze us in but we didn't have much time. ... Read more

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DO NOT GO HERE. They have beautiful dresses but everyone who works here is a *** ***. Do not get your fittings and tailoring done here. My dress had so many loose strings. The women was supposed to sow straps on... She strapped them on twisted. It's like they don't even care. When I was sitting fitted I kept telling her "it's too long, it's too long" but she said no and sure enough when it was finished IT WAS TOO *** LONG. MY ENTIRE WEDDING I... Read more

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My D-I-L was going to be in her friends wedding but had a serious medical issue happen and had to step down. She has to have major surgery and her loser husband decided to leave her and their 3 kids. (She's down to 92 lbs is too sick). She went to the David's bridal store in Hamburg by to return the dress. The employees couldn't have cared less and told her she couldn't get her money back. They did offer her a store credit. Just what someone... Read more

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