Davids Bridal Complaints and Reviews

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Davids Bridal
Main address: 1001 Washington Street 19428 Conshohocken PA
877-923-bride, , customerservice@dbi.com
  • 327+5 mobile complaints
  • $91K claimed losses
  • $274 average
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  • 1 day ago
  • Weddings
  • Greensboro, North Carolina
  • Alterations Service
  • 11

My daughter picked out her perfect wedding dress and all attendants were very helpful. Problem was the dress only came in size 2 the smallest and my daughter need size 0. She was told the dress could be made into a size 0. Many trips later and many wrongs by alterations we are wanting to give back the dress that alterations ruined and ask for a new size 2 to take elsewhere for alterations!!!! Has... Read more

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  • Sep 12
  • Weddings
  • Columbus, Ohio
  • Impolite Staff
  • 23

Used David's Bridal for 2nd marriage. The initial interaction was great, they help you out have you "ring a bell" when you find the dress. Pick up: Staff was not accomidating. Weird that I wanted to try it on when I picked it up. It was a wrinkly mess and looked out of a box. I asked about getting it steamed and told I needed to go home call and bring it back. What?!?! Ended up at the dry... Read more

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  • Sep 12
  • Weddings
  • Deptford Township, New Jersey
  • Wedding Dress Delivery
  • 20

My daughter was in Florida for her fiance's internship. We selected a dress at David's in Orlando and they said they could ship it to New Jersey where we live and where she will be getting married in May. OH MY GOSH, I wish you could see the box the $1300 dress came in. I would not ship towels in that flimsy of a box. The box looked like it had been run over by the UPS truck. To make matters... Read more

Was this review helpful? 1 0

Good freaking grief, people... I have never spent so much money for so little. Nothing happens without an appt two-three weeks in advance. Overbooked, understaffed and ridiculously slow to respond. Don't go here Add comment

     

  • Sep 08
  • Weddings
  • Madison, Wisconsin
  • Wedding Dress Alterations
  • 19

When I was in search of a wedding dress the consultant I had was pushy and acted like she just wanted to get it over with. When getting my alterations done I picked up my dress brought it home and they had broken a clasp and put two decent size holes on my dress I will never go back there and will tell my experience to any one who is going there. When bridesmaid dress shopping the same thing... Read more

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  • Sep 06
  • Weddings
  • St. Louis, Missouri
  • Rude Employee
  • 25

Went to the one in off of Watson rd St Louis Missouri The employee Put my daughter in a room, went and picked out dresses and left. We had to go find the employee to get help. She even told my daughter that one of the dresses she was trying on was not one of her favorites. Should have never said that, not her place. the place was worse than shopping at Walmart. I wanted to talk to the manager,... Read more

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  • Sep 04
  • Weddings
  • Washington, District Of Columbia
  • Wedding Dress
  • 1
  • 1
  • 68

As a first time bride, who would not be super excited about their wedding - let alone her wedding dress and the experience of buying & dealing with a big corporate such as David's Bridal. So to my disappointment & outrage over my experience has turned my happy event to a bitter one & I would not want any brides to be subjected to this!!! I fell in love with & bought my dress... Read more

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  • Aug 31
  • Weddings
  • Bridesmaid Dress
  • 1
  • 1
  • 47

I hate this place. I tried to order the bridesmaid dresses for my own wedding here years ago. Several times I was informed that the order would be in in a few days. A week before the wedding, I finally had my maids buy off the rack dresses elsewhere. Now, years later, I'm trying to order a bridesmaid's dress for a friend's wedding. The website keeps telling me my zip code is invalid. I... Read more

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  • Aug 29
  • Weddings
  • Tacoma, Washington
  • Dress Color
  • 3
  • 3
  • 171

I went into david's bridal in Tacoma, Wa. and started walking up and down the isles. Then I saw it. The one that caught my eye. It was the ONLY dress I tried on. It was really love at first sight. I tried it on it was perfect. I went up and asked if I could order the dress because they didn't have my size. The lady behind the counter was great ordered no problem, the estimated arrival date was... Read more

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  • Aug 26
  • Weddings
  • Kenner, Louisiana
  • Horrible Customer Service
  • 87

Horrible customer service, I walked out in tears after being threatened by a salesmen that he was going to call the police on me if I did not wait outside in the heat for my wedding dress to be brought out from their alterations dept. bc I refused to pay $370 for alterations on a dress that I paid $950 for. They never told me the alterations could run that high or that they needed to be paid in... Read more

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