Davids Bridal Complaints and Reviews

1.8
  • Dress3 votes
  • Leaving that place for good3 votes
  • Colors2 votes
  • Poor customer service10 votes
  • Incompetent staff7 votes
  • Lack of options for me4 votes
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  • 1 day ago
  • Weddings
  • Lakemont, Georgia
  • Staff
  • 10
  • REVIEW RATING 4/5

Today I had an appointment at Davids bridal at 2pm. So I see a lady trying on a dress and I say to the consultant. I like that dress. She says that dress is little. I was so offended. Not only was she rude but very unprofessional. In the middle of my appointment my consultant was called to assist another customer. What was the point on making an appointment. Also I was asked to go online to save... Read more

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  • 1 day ago
  • Weddings
  • Milwaukee, Wisconsin
  • Mother Of The Bride Dress
  • 7
  • REVIEW RATING 4/5

Walked into store and desk person said someone will be right with you. There was no one in the store (customers). I waited for a few minutes and walked over to the mother of the bride dresses. Searched through the dresses for approx. 10 minutes and no one came over. I had several dresses on my arm, walking toward the dressing rooms. I stood waiting for assistance. I finally walked around to the... Read more

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  • 2 days ago
  • Weddings
  • Edmonton, Alberta
  • Staff
  • REVIEW RATING 3/5

The staff at David's Bridal was horrible. I saw a dress online and it said that it was clearly in stores and in stock. When I went to the shop I was going to ask a lady working there where I could find the dress. I was about to show her which dress I was talking about but before I even had the chance she said, "If you don't see it on the racks it's probably only sold online. I'm busy with another... Read more

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  • Mar 29
  • Weddings
  • Geneseo, Illinois
  • Bridesmaid Dress
  • 12
  • REVIEW RATING 4/5

My daughter and her 6 bridesmaids showed up for their pre-scheduled appointment. The place was packed and the girls had to share rooms. The associate had the girls trying on different styles at the same time instead of the same dress and did not once offer to assist in measurements or sizes. It was very chaotic and because the girls were all built different not all dresses worked for all girls.... Read more

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  • Mar 29
  • Weddings
  • Bridesmaid Dress
  • 17
  • REVIEW RATING 3/5

Wedding is June 14, 2015. One of my bridesmaids dresses won't get in until June 6. I called and spoke to a gentlemen about it...apparently my wedding date was entered at July 4, 2015?!? They entered it incorrectly, without my knowledge and without confirming the date with me and the gentleman stated that that was most likely the reason why it won't get in until the 6th. I asked him to make... Read more

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  • Mar 28
  • Weddings
  • Utica, New York
  • Wedding Dress Alterations
  • 21
  • REVIEW RATING 4/5

I bought my wedding dress from davids bridal on valentines day. the sales associates at the david's bridal in syracuse forced me in my dress and distracted us from seeing the back of the dress. when i took my dress home we opened up the bag and looked the dress over and saw there was a big rip i n the tulleing of my dress. i called the corporate headquaters of david's bridal and complained about... Read more

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  • Mar 26
  • Weddings
  • Toledo, Ohio
  • Bridesmaid Dress
  • 18
  • REVIEW RATING 4/5

I am extremely mad and upset about my current experience with David's Bridal. My wedding is June 6th of 2015...My girls all ordered their dresses in the beginning of January. About 2 weeks later I called just to make sure everything was good to go and when I asked if there were any bridesmaids that didn't order.. They named off 3 of my bridesmaids and said they hadn't been in (which I knew they... Read more

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  • Mar 23
  • Weddings
  • Westland, Michigan
  • Bridesmaid Dress
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

Approx 1 1/2 yrs ago I was the bride in my party and I was sending my bridesmaids there to get fitted for their dresses 6 in all. Long very very frustrating story short I had HUGE problems out of David's Bridal. They couldn't get their dresses right and constantly came with major attitude. Needless to say, a recent trip to David's Bridal was just as bad. Went in without an appointment and was... Read more

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  • Mar 22
  • Weddings
  • Columbus, Ohio
  • Positive Experience
  • 11
  • REVIEW RATING 4/5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in Ohio, and I was starting to think I would never find a dress. She was very helpful and supportive, even in the face of my families opinions. She helped find the perfect dress for me, regardless of what my family wanted. I know I would have caved to my families ideas of what type of... Read more

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  • Mar 20
  • Weddings
  • Beaverton, Oregon
  • Bridesmaid Dress
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

I am the bride of my party and I went to find dresses for my maid of honor and two bridesmaids (three total) on a Saturday in February. We had an appointment. Melissa was our assigned "consultant," but she was apparently busy with someone else. We looked around for 20 minutes before we were told that someone else would help us. This second person, we never met. Then, probably 40 minutes into our... Read more

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