Davids Bridal Complaints and Reviews

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  • Customers like
    • Dress3
    • Leaving that place for good3
    • Colors2
  • Customers don't like
    • Poor customer service12
    • Incompetent staff8
    • Lack of options for me4

  • 1 day ago
  • Weddings
  • Homestead, Pennsylvania
  • Wedding Dress
  • 6
  • REVIEW RATING 4/5

Bought my dress at David's Bridal. When I went to return it for store credit they refused. DO NOT 'I REPEAT DO NOT GO THERE" I was extremely disappointed with the gowns. Seemed like none of them fit properly and were not true to size in order to again make a profit on alterations. Believe me when I say that a never worn dress still inside the bag is going to waste. They hold paper clips up to... Read more

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  • May 20
  • Footwear and Clothing
  • Baton Rouge, Louisiana
  • Wedding Veil
  • 18
  • REVIEW RATING 4/5

I am very displeased with the customer service. When I bought my dress and veil from David's bridal, i had apprehensions about a veil. The sales consultant pushed the veil on me and told me that if I was unhappy with the veil, I could return it later. I recently tried to call David's Bridal in Baton Rouge to return my veil and was told that all sales was final. I am extremely disappointed and... Read more

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  • May 20
  • Weddings
  • Bridesmaid Dress
  • 16
  • REVIEW RATING 4/5

As a plus size woman it is already very difficult to find a dress. I went into David's Bridal in Mcallen, Texas and they were unable to let me try on a dress because they did not have my size so I came home and I ordered this dress online. I ordered it 4 months in advance because I wanted to avoid any problems. They gave me an estimated time when I should expect my dress and everything was fine.... Read more

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  • May 16
  • Weddings
  • Lake Worth, Florida
  • Bridesmaid Dress
  • 31
  • REVIEW RATING 3/5

Okay, i usually don't post rants on FB but this one i can't help it. I called Davids bridal to order a brides maid dress. After being on hold for several minutes then transfer several times to different people (who had no clue) i finally talk to somebody with a brain. I give all my info and measurements etc.. ask for the pricing and say we should get a discount etc... im transfer again to another... Read more

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  • May 14
  • Weddings
  • Hollywood, Florida
  • Bridesmaid Dress
  • 1
  • 1
  • 43
  • REVIEW RATING 5/5

I had bought a wedding dress for my wedding that is a occurring in a month. I also bought a dress for my honeymoon and my mom bought herself a dress for the wedding. Along with the dress I bought a strapless bra and a garment bag. I was so happy with the customer service and the help I received. I needed two bridesmaid dressed in two different states. Both bridesmaids know nothing about dresses... Read more

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My daughter went to the store to try on a dress the associates were very rude and told her they were short staffed and she could not try on a dress she had to try it on in the corner she went back another day and tried to get helped and again they were very rude she refused to get the dress she wanted because she couldn't make herself buy a dress from a place that had such awful employees!!!!! Add comment

Packed!!! Had to walk to the prom dresses to show my family the dresses i tried on then my cosultant looked pissed cuz ifound a cheap dress. When i picked up my dress it was dirty on the inside this place sucks Add comment

The sales girls at the Tri County location were pleasant and helpful. But the lady who does the alterations barely speaks English but manages to speak to you like you are the incompetent one. The manager was very stuck up and rude and did nothing to try and resolve the issue we had we had a horrible experience and will not be returning Add comment

  • May 05
  • Footwear and Clothing
  • Springfield, Massachusetts
  • Prom Dress
  • 29
  • REVIEW RATING 4/5

I went into look at prom dresses loved one dress but they didn't have it in my size they had it online though but the worker said we couldn't get it in time even though my prom is 2 weeks away so i bought my second choice got home and went online apparently i could have express ordered it and would of had it in two days and it would of been 100 dollars cheaper than in the store the worker lied or... Read more

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I went into the store to pick up two dresses and they were on sale and they wouldn't honor the sale. I'm mad and I'm letting all my friends know Add comment

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