Davids Bridal Complaints and Reviews

1.7
  • Leaving that place for good3 votes
  • Dress2 votes
  • Colors2 votes
  • Poor customer service8 votes
  • Incompetent staff7 votes
  • Lack of options for me4 votes
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  • 21 hours ago
  • Weddings
  • Toledo, Ohio
  • Bridemaid Dresses And Alterations
  • 9
  • REVIEW RATING 4/5

I am extremely mad and upset about my current experience with David's Bridal. My wedding is June 6th of 2015...My girls all ordered their dresses in the beginning of January. About 2 weeks later I called just to make sure everything was good to go and when I asked if there were any bridesmaids that didn't order.. They named off 3 of my bridesmaids and said they hadn't been in (which I knew they... Read more

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  • Mar 23
  • Weddings
  • Westland, Michigan
  • Bridesmaid Dress
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Approx 1 1/2 yrs ago I was the bride in my party and I was sending my bridesmaids there to get fitted for their dresses 6 in all. Long very very frustrating story short I had HUGE problems out of David's Bridal. They couldn't get their dresses right and constantly came with major attitude. Needless to say, a recent trip to David's Bridal was just as bad. Went in without an appointment and was... Read more

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  • Mar 22
  • Weddings
  • Columbus, Ohio
  • Positive Experience
  • 7
  • REVIEW RATING 4/5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in Ohio, and I was starting to think I would never find a dress. She was very helpful and supportive, even in the face of my families opinions. She helped find the perfect dress for me, regardless of what my family wanted. I know I would have caved to my families ideas of what type of... Read more

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  • Mar 20
  • Weddings
  • Beaverton, Oregon
  • Bridesmaid Dress
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

I am the bride of my party and I went to find dresses for my maid of honor and two bridesmaids (three total) on a Saturday in February. We had an appointment. Melissa was our assigned "consultant," but she was apparently busy with someone else. We looked around for 20 minutes before we were told that someone else would help us. This second person, we never met. Then, probably 40 minutes into our... Read more

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  • Mar 16
  • Weddings
  • Milton, Florida
  • Bridesmaid Dress
  • 49
  • REVIEW RATING 4/5

Last month I ordered a brides maid dress from David's Bridal, when I walked in the girl at the front counter acted like I was ***, telling me that if I hadn't received a phone call telling me my dress was ready, that it probably wasn't here yet that it could take two more days. After I made her check in the back it turns out it was already delivered, and had been for 3 weeks and they hadn't... Read more

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  • Mar 16
  • Weddings
  • Gastonia, North Carolina
  • Bridesmaid Dress
  • 24
  • REVIEW RATING 4/5

This store is located at 9717 Northlake Centre Pkwy, Charlotte, NC. This place was a horrible experience for my bridesmaids & I. I have 6 bridesmaids. 2 of them had the same one shouldered dress while the other 4 had the same strapless dress. Our consultant was Caroline. First, she hardly helped us & when we had a question, she was nowhere took be found. Second, one of my bridesmaids was... Read more

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  • Mar 15
  • Weddings
  • Irving, Texas
  • Staff
  • 25
  • REVIEW RATING 4/5

David's Bridal staff are incompetent and extremely rude. My experience was with the shop located in Frisco Texas. Just trying to make a lay away payment was difficult and frustrating is beyond my understanding. I was told after a 10 minute conversation that no one except a manager is able to take a payment. Once the manager spoke to me, I tried to explain my frustration, she said I was yelling,... Read more

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Terrible experience!! Overbooked and understaffed. Why even have a customer make a appointment when your only going to spend 5-7 minutes with us? To bad for Davids Bridal and fantastic for us because we could the perfect prom dress 2 miles down the road. I guess they didn't want nor need our money. Add comment

  • Mar 13
  • Employees and Ex-employees
  • Saco, Maine
  • Working Conditions
  • 30
  • REVIEW RATING 4/5

I worked two days at David's, had to ask to have my lunch breaks, was scolded for sitting for two minutes to talk to a customer who was sitting on the floor and was never given my 15 minute break which you are required to get during an 8 hour shift (OSHA violation). On our feet all day, told to disregard safety regulations on the SAFETY VIDEO that says to carry only two dresses at a time and are... Read more

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  • Mar 13
  • Weddings
  • Grand Blanc, Michigan
  • Wedding Dress
  • 46
  • REVIEW RATING 4/5

I wouldn't take a dress from David's Bridal even if it was given to me! I went there a few weeks ago to try on dresses and as soon as I walked in, the receptionist was SO rude, got all of my information wrong. When I pointed it out so she could make the corrections, she blamed her mess up on it "almost being time for her to leave". The sales associate made me pull all of my own dresses and when I... Read more

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