Davids Bridal Complaints and Reviews

2.1
  • Dress3 votes
  • Leaving that place for good3 votes
  • Colors2 votes
  • Poor customer service11 votes
  • Incompetent staff8 votes
  • Lack of options for me4 votes
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  • 17 hours ago
  • Weddings
  • Hillsboro, Oregon
  • 5
  • REVIEW RATING 4/5

We ordered dresses for my wedding. When we picked up the first one to arrive it was all wrinkled. When we talked to them about it they said it can be steamed and they all come like that. To have it steamed we have to pay a fee. Why should we have to pay for their poor choice of shipping methods! People are paying lots of money for the dresses already. They should come ready to wear. We aren't... Read more

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  • Apr 20
  • Weddings
  • Greenville, North Carolina
  • Bridesmaid Dress
  • 26
  • REVIEW RATING 4/5

our appointment was sat april the 18 i have never been treated as rude as we were that day , funny thing is i had already purchased a wedding dress there. and was there trying to get bridesmaids dresses. 1. when we got there they had our time wrong we were 30 mins earlier, and they had it as a bridal appointment, when i tried to tell them no i already have my wedding dress, they were like ok... Read more

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  • Apr 19
  • Weddings
  • Garden City, Michigan
  • Dress
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

I was with my wife to try on a formal dress and was told I could not be in the area to try on her custom ordered dress. There were no signs to adress that a male spouse could not help his wife zip up her dress or provide her with feedback. I was very offended that my presence was so offensive that I was asked to leave the back of the store and go to the front. Very rude. I guess my being a... Read more

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  • Apr 13
  • Weddings
  • Marlton, New Jersey
  • Belt
  • 17
  • REVIEW RATING 4/5

I went to the Maple Shade store of davids bridals on 4/6 or 7/2015. I fpund a belt that they didn't have in the store. They called and found it was at the Deptford Store, brand new, in its bag. I was to go the next day to Deptford to pick up the belt which cost 69.00. When I got there, no onw knew anything about it, they didn't have the belt, nothing even remotely resembling it. They called the... Read more

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  • Apr 11
  • Weddings
  • Lake Havasu City, Arizona
  • Dress
  • 18
  • REVIEW RATING 3/5

We were greeted when we walked in but no one came and helped us. I didn't know we had to check in. I made an appointment because we were traveling from out of town and they didn't have my appointment there. I was luckly able to be squeezed in. No one told us to grab our dresses that we were looking at. They didn't tell us what sections were what size so we saw a couple of the same dresses down... Read more

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  • Apr 09
  • Weddings
  • Saint Louis, Missouri
  • Prom Dress
  • 38
  • REVIEW RATING 5/5

'My baby sister's prom is two weeks away. So my mom and baby sis went to davids bridal in Sunset Hills. I'm not a shopper in that area, but it was close to out residence. So we went there yesterday and as a retail associate, I was not pleased at all. I had a picture of the dress so I was very prepared. We walked into the store the associate at the door was very pleasant. She showed us the dress,... Read more

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I took My dress for alterations... Twice. Excessive price, the job was not done right... I want my money back the dress looks even worse now than new! Add comment

  • Apr 06
  • Weddings
  • Madison Heights, Michigan
  • Wedding Dress
  • 44
  • REVIEW RATING 4/5

My friend ordered her dress back in November 2014, she just received it this Friday, April 3rd, 2015. They ordered her dress 2 sizes too small. They issued her a full refund and then told her that they didn't have time to order her size and the only offered her 20% off a floor model. She's getting married in 4 months! If she just wanted to settle for a floor model she would've did that to begin... Read more

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  • Apr 05
  • Weddings
  • Portland, Oregon
  • Wedding Dress
  • 36
  • REVIEW RATING 4/5

First off let me say that there are at least 2 associates at Davids Bridal in Portland Oregon that are decent human beings, that being said DO NOT BUY FROM HERE! First off in February I went to look at wedding gowns for my October wedding. The first appointment was with an associate named Delany who was extremely helpful, she did not do any hard selling and when I found my "perfect" dress I said... Read more

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  • Mar 31
  • Weddings
  • Lakemont, Georgia
  • Staff
  • 55
  • REVIEW RATING 4/5

Today I had an appointment at Davids bridal at 2pm. So I see a lady trying on a dress and I say to the consultant. I like that dress. She says that dress is little. I was so offended. Not only was she rude but very unprofessional. In the middle of my appointment my consultant was called to assist another customer. What was the point on making an appointment. Also I was asked to go online to save... Read more

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